Offering to buy or sell outside of Donnate policy

Created by Donnate Support, Modified on Mon, 20 Nov, 2023 at 3:42 PM by Donnate Support

Offering to buy or sell outside of Donnate is not allowed. Buyers and sellers also can't share contact information, including email addresses and phone numbers, prior to completing a transaction on Donnate. Contacting another Donnate member to discuss moving a purchase off Donnate exposes both users to the risk of fraud.


Buyers and sellers can't:

  • Engage in any action with a user on the site designed to complete or facilitate a transaction outside of Donnate
  • Share or request direct contact information prior to completing a sale
  • In any communications with another Donnate member, refer to or promote external websites that facilitate sales outside of Donnate
  • Use contact information obtained through a Donnate transaction to offer to buy or sell an item outside of Donnate
  • List an item and then mention or link to additional identical or related items for sale outside of Donnate
  • Offer catalogues or other items that are used to order items directly outside of Donnate
  • Host item descriptions or images outside of Donnate


Buyers and sellers should:

  • Complete purchases on Donnate
  • Use Best Offer to accept offers for items and negotiate a price


Activity on Donnate is required to:

  • Follow all applicable laws
  • Respect the rights of third parties
  • Follow the Donnate User Agreement
  • Follow this Donnate policy


If activity doesn’t meet these requirements, Donnate may take action consistent with applicable laws and the Donnate User Agreement and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or cancelling transactions; hiding or lowering the placement of listings in search results; restricting buying or selling; and account suspension.










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