Our payment policies ensure buyers and sellers have consistent access to familiar and secure payment methods, transparent information on how to pay and what to pay for, and know what to do if something goes wrong. For more details, please see the individual policy guidelines below.
Learn about payment methods that are easy to use, secure, and offer strong protections against fraud.
Learn how Donnate sellers are protected when buyers don’t pay for items they’ve bought.
Offers to buy and sell outside of Donnate policy
To make sure buyers and sellers are fully protected, transactions that started on Donnate cannot be completed off our site.
Activity on Donnate is required to:
- Follow all applicable laws
- Respect the rights of third parties
- Follow the Donnate User Agreement
- Follow this Donnate policy
If activity doesn’t meet these requirements, Donnate may take action consistent with applicable laws and the Donnate User Agreement and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or cancelling transactions; hiding or lowering the placement of listings in search results; restricting buying or selling; and account suspension.
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