How buying works

Created by Donnate Support, Modified on Mon, 27 May at 3:15 PM by Donnate Support


There are two ways to buy on Donnate. With Buy It Now, you pay a fixed price and buy the item immediately, or you can make an offer to the seller and try to negotiate for a lower price. Whether you've bought an item right away or the seller has accepted your offer, you can keep track of all your buying activity in your purchases. On this page, you'll find links to all of our most important buying articles.


How to buy


Making a Best Offer

On some listings, sellers accept offers. This article will guide you through how to make an offer.


Checkout

Once you've found the item you'd like to buy, simply go to checkout to complete your purchase.


Paying for items

This article will help you find out how you can pay for the items you would like to buy or that you've already bought.


Shopping tools


Your purchases

Keep track of all the items you've bought on Donnate, leave feedback, and more with your purchases.


Your Favourite Items

If you've got your eye on something but you're not quite ready to commit, you can add it to your favourites list while you make up your mind.


After you've bought an item


Cancel an order

If you've bought an item and you've made a mistake, we can walk you through the process of cancelling your order.


Return an order

Find out about returning an order.


Contact the seller

Get in touch with your seller if you've had an issue with an order or you have a question about an item you’d like to buy.






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