Signing in to your account

Created by Donnate Support, Modified on Sun, 10 Dec, 2023 at 4:08 PM by Donnate Support

 

After you’ve registered with Donnate, you should sign in to your account whenever you’re looking to buy, donnate, or just browse. Once you’re signed in, we can personalise your shopping experience and show you items you might like based on your interests.


You’ll need to sign in to your account to access your Profile, where you can keep track of all your buying and donation activities, view items you’ve saved to your favourites list, and find your favorite sellers and nonprofits. You’ll also need to be signed in to exchange messages with other Donnate members.


You can sign in using your email or username.


Signing in with your email or username

  • Go to our login page.
  • Enter your email address or username.
  • Enter your password.
  • Select Login.


If you can’t sign in to your Donnate account

 

If you experience any problems signing in, here are a few things to check:

  • Make sure Caps Lock isn’t on
  • Look for spelling errors
  • If you recently changed your username or password, your browser might remember your old information. Try manually entering your new username and password


If you’re still having problems logging in, you can reset your password.







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