How to report an item

Created by Donnate Support, Modified on Wed, 6 Dec, 2023 at 6:28 PM by Donnate Support


If you've seen an item on the site that you think violates our listing policies, let us know so we can look into it.


You should only report an item to us when it violates one of our policies. Here are a few examples of when to report an item:


This isn't an exhaustive list; you'll find all the rules about what's allowed on the site in our listing policies.  If you see an item that shouldn't be listed on the site, let us know so that we can investigate.


To report products that are not suitable for sale, go to the product page you want to report, click on the three dots in the upper right corner, and use the 'Report Product' link. In the window that opens, you can select the reason for reporting the product, write a detailed explanation if you need to, and submit it.


Activity on Donnate is required to:

  • Follow all applicable laws
  • Respect the rights of third parties
  • Follow the Donnate User Agreement
  • Follow this Donnate policy


If activity doesn’t meet these requirements, Donnate may take action consistent with applicable laws and the Donnate User Agreement and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or cancelling transactions; hiding or lowering the placement of listings in search results; restricting buying or selling; and account suspension.







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