Arranging local collection

In your item description, specify when and how the buyer can collect the item. Don't add your full address; just the area will do. You may need to get in touch with them after the listing ends to confirm the details of the collection.

Read our article on listing tips for more on how to list an item.

Proof of collection

Proof of collection is required to protect you against item-not-received cases. For proof of collection, you can use the Donnate app to scan the QR code or to manually enter the 6-digit code the buyer received on the order detail page in the Donnate app.

To scan the QR code or enter the 6-digit code:

1. Go to Donations on the Donnate App.
2. Select the sold item being collected.
3. Click the Enter code link on the top of the order details page
4. You can either scan the QR code or manually enter the 6-digit code the buyer received through the Donnate App.